Give your guests everything they need for a great stay in one beautiful Digital Welcome Guide—plus a 24/7 AI Guest Concierge that answers their questions instantly, day or night.
You've already given them the information. But that doesn't mean they'll find it. Your Digital Welcome Guide gives guests somewhere to look. Your 24/7 AI Guest Concierge gives them someone to ask.
Give guests instant answers about Wi-Fi, check-in, checkout, amenities, house rules, appliances and more.
Your AI Guest Concierge is available 24/7—even when you're sleeping, spending time with family, or simply don't want to look at your phone.
Guests don't have to dig through old messages or search through pages of instructions. They simply ask a question and get the information they need.
Your guests don't need to learn how your guide is organized. They don't even need to know exactly what something is called. They can ask questions naturally—just like they'd ask you.
Your AI Guest Concierge uses the information provided specifically for your property to help guests get the right answer quickly.
Try It YourselfThe AI Guest Concierge doesn't replace your Digital Welcome Guide. It makes it easier to use.
Check-in and checkout times, arrival instructions, parking information and other important details.
Wi-Fi, amenities, house rules, appliance instructions, trash procedures, safety information and more.
Give guests easy access to your recommendations for restaurants, attractions, shopping and activities.
Instead of searching through the guide, guests can simply ask a question and get an immediate answer based on your property information.
You don't have to build a guide from scratch, learn another software platform, configure an AI chatbot, or spend hours entering information. We do it for you.
From property information to 24/7 guest help in four simple steps.
Provide your check-in details, Wi-Fi information, house rules, amenity instructions, recommendations and other guest information.
We create your mobile-friendly Digital Welcome Guide and configure your 24/7 AI Guest Concierge around your property.
We'll provide a custom QR code for your property plus a link you can include in your welcome messages.
Guests can browse the guide—or simply ask the AI Guest Concierge when they need a quick answer.
Everything your guests need—and someone to help them find it—24 hours a day.
Add the 24/7 AI Guest Concierge to your existing Digital Welcome Guide for just $10/month per property.
Add AI Guest ConciergeHave 4 or more properties? Ask us about portfolio pricing.
Give guests the information they need and a 24/7 AI Guest Concierge to help them find it. Your vacation rental can stay open 24/7. You don't have to.
It's an interactive assistant built into your Digital Welcome Guide. Guests can type questions naturally and receive answers based on the information provided for your property.
The concierge can help with information you've provided about your property, such as Wi-Fi, check-in and checkout, amenities, house rules, appliance instructions, parking, trash procedures and other common guest questions.
The concierge is designed not to make up missing property information. If the information needed to answer a property question hasn't been provided, it directs the guest to contact the host.
No. The AI Guest Concierge is built into your Digital Welcome Guide. Guests can browse the guide normally or simply ask the concierge when they want a quick answer.
No. Guests can access everything through any modern web browser. There's nothing to download and no account to create.
We'll provide a custom QR code that you can display inside your property, along with a link you can include in your welcome emails, text messages or other guest communications.
No. This is a full-service product. Send us your property information and we'll build your Digital Welcome Guide and configure your AI Guest Concierge for you.
Yes. Your guide and property information can be updated when instructions, amenities, policies or other details change.
Yes. Digital Welcome Guides and AI Guest Concierges can be created for vacation rentals in any market, from cabins and beach houses to condos and boutique hospitality properties.
A Digital Welcome Guide with 24/7 AI Guest Concierge is $20 per month per property with no setup fee. Existing MySTRHost Direct Booking Website clients can add the AI Guest Concierge to their existing Digital Welcome Guide for $10 per month per property.
Each property gets its own Digital Welcome Guide and AI Guest Concierge. Contact us for portfolio pricing if you have four or more properties.